Handling difficult people

06/11/2019 @ 12:00 pm - 1:00 pm

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06/11/2019 @ 12:00 pm - 1:00 pm

This interactive webinar is for anyone who finds it hard to deal with conflict or difficult people.

Learning outcomes:

  • How to assess people’s difficult behaviour
  • How to be sure of your own outcomes
  • How to handle a meeting to address difficult behaviour

The templates you need for this webinar will be emailed to you in advance to the address you register with.

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