The Communication Works – Empathic Communication

10/10/2018 @ 9:30 am - 2:30 pm | The Innovation Centre, Sci-Tech Daresbury, Keckwick Lane

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10/10/2018 @ 9:30 am - 2:30 pm | The Innovation Centre, Sci-Tech Daresbury, Keckwick Lane

Effective communication starts with understanding other people and how they receive information. Empathy is one of the most powerful and useful skills to be able to get along with others and communicate with clarity and counter resistance or misunderstanding of your message.

This short-day workshop (9.30-2.30) on Empathic Communication covers:

How to get on with ‘difficult’ people
Having a win/win mindset
How to be a good listener
Understand first, then be understood
Questioning skills
Summarising, reflecting & paraphrasing
Being clear about your needs
MBTI preferences and communication styles
Perceptual Positions to promote empathy
Negotiation skills for mutual gain

Lunch and refreshments are included.

A place on this fantastic workshop is just £295+vat or you can book the whole series of four workshops in The Communication Works programme for £895+vat.

To book a place, fill in the form below or if you have any further questions, contact Caroline Hopkins on 01925 393155 or email caroline@hopkinsandball.com

Book Your Place for £295.00

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