Empathic Communication & Negotiation Skills

09/10/2019 @ 8:30 am - 3:00 pm | The Innovation Centre, Sci-Tech Daresbury, Keckwick Lane

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09/10/2019 @ 8:30 am - 3:00 pm | The Innovation Centre, Sci-Tech Daresbury, Keckwick Lane

Effective communication starts with understanding other people and how they receive information. Empathy is one of the most powerful and useful skills to be able to get along with others and communicate with clarity and counter resistance or misunderstanding of your message.

This full day workshop (8.30am-3pm) on Empathic Communication covers:

How to get on with ‘difficult’ people
Having a win/win mindset
How to be a good listener
Understand first, then be understood
Questioning skills
Summarising, reflecting & paraphrasing
Being clear about your needs
MBTI preferences and communication styles
Perceptual Positions to promote empathy
Negotiation skills for mutual gain

A place on this workshop is just £390. Lunch and refreshments are included.

“Opened myself up to a new understanding of empathetic.  I’d never thought to “seek to understand” before today and I think it’s going to be invaluable!”  Claire Evans, Howorth Air Technology

Book Your Place for £390.00

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