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Our Approach

Engaging people starts by understanding what makes them want to engage


Client-led programmes, specific to your needs


Proven to work, builds in process to encourage uptake and get positive results


Easy to use ideas and steps that help you build engagement without adding complexity

The Engaged Organisation Programme



Analysis & Coaching

The Engaged Organisation Programme is about building on the current reality of your situation and identify the options and specific steps that will impact on engagement: to create a plan for action.

The coaching gives you the opportunity to step back from the business to think about what is important, while also providing the accountability for action to improve things.  The coaching allows you to measure and identify those areas that are working well as the basis for doing more of what’s working elsewhere.

You can also learn from best-practice in other organisations by learning how they are managing some of the challenges you may be facing to effectively engage their people.



Engagement Survey & EIO-feedback

In Step 2, we find out what other people think.  You may already have an Engagement Survey in place and if not we can quickly set one up that will allow you to confidentially assess the views of employees.

We can also facilitate useful Engagement Improvement Opportunity (EIO) sessions that go beyond the metrics to generate creative solutions and practical ideas that will promote greater engagement.

The Engagement Survey can be done by us or you may already have a survey in place.  We are able to achieve high levels of participation (above 90%) in our surveys as we understand the factors that will encourage people to respond.  The high participation allows you to generate a fuller picture of what people feel and think at all levels in all areas of the organisation.

The EIO-Feedback is part of the coaching feedback to accelerate the Engaged Organisation process.  We have many years experience of facilitating successful Engagement Improvement Opportunity (EIO) sessions and understand how to encourage encourage ideas and participation at all levels by creating the right atmosphere and environment.



Feedback & Coaching – Engagement tools

The feedback generated by your Engagement Survey and the EIO provided a useful map to make use of opportunities to engage people and address potential barriers.  1-1 sessions with your coach maintain the focus on those actions that will drive the success of your engagement programme.  Based on your specific requirements, you may also deploy useful engagement tools that will accelerate aspects of the engagement support.

The coaching takes place at your premises on a quarterly basis to review activity and plan ahead for the coming quarter.



Progress Reviews

The Engagement Survey is revisited after a year to measure changes in employee attitudes and provides a useful comparison to measure progress.

Find Out More

Our Values

  • Customer Fanbase  – Make a Positive Difference – Feel The Quality – Cause Referrals
  • Walk the Talk   – Keep It Simple – Apply the 7 Factors On Ourselves First – Measure & Learn
  • Appreciate People   – See The Best In People: Human-kind – Have Fun – Make It Fun – Growing Makes Us Thrive

Our Philosophy

Our philosophy is a reflection of what we have learnt over many years about what creates a truly engaged organisation:

  • Start at the top – the most senior person has to visibly commit to and drive engagement
  • Find out what everyone in your organisation really thinks, feels and desires
  • Involve people from all areas of the organisation in the journey
  • Develop your managers’ engagement skills
  • Learn from what is already working (both in your organisation and elsewhere)
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