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Assertiveness Skills

Online Workshop

22nd September 10.00-12:00

Who Is It For?

• People who want to develop a more assertive style of communicating to enhance their effectiveness with others generally, and specifically when needing to influence behaviour.

Learning Outcomes

• By the end of the programme, participants will be able to ‘say what you mean, without saying it mean’, having understood what motivates people’s decisions and how they can use this awareness to influence others.

Format of the Programme



Pre-workshop Audit

The Programme starts with a pre-workshop audit to clarify learning outcomes.



Online ‘Assertiveness Skills’ workshop

This online workshop will give you the skills to communicate assertively with others.  For some people, this means feeling more empowered to speak-up, while for others it may be they want to communicate less forcefully with others.

Throughout the 2-hour session, delivered via zoom, we will combine theory, practical tips and techniques with experiential learning and group exercises, so you can apply the ideas as we go through.

The online workshop is from 10-12 noon will cover:

Assertiveness skills
Challenging self-limiting beliefs
Managing your moods
How to say ‘no’ without upsetting people
Transactional Analysis for assertive conversations
Mental Rehearsal for positive results

What Will We Cover?

Online Session

  • Assertiveness skills
  • Challenging self-limiting beliefs
  • Managing your moods


  • How to say ‘no’ without upsetting people
  • Transactional Analysis for assertive conversations
  • Action steps

What is Included?

  • Pre-workshop skills audit
  • Online Assertiveness Skills Workshop
  • Post Workshop support from Course Director

Cost of the Programme £249+vat

Course Dates for 2021

22nd September 10.00-12:00

Programme Director

Caroline Hopkins

Caroline is an experienced NLP master practitioner, specialising in presentation and communication skills and has many years of experience as aworkshop facilitator.  She was managing director of one of the leading PR agencies in the North West for many years.

She has written two books on communication skills, including ‘Help! I’ve Got A Presentation Coming Up’ to help people communicate more effectively.

Feedback from previous delegates

“An excellent course which has given me great insight into why we do certain things & how I can influence things more assertively.”

Richard Simmonds

“Really good workshop with a great pace and balance between theoretical and practical content.  Lots of easy to understand information.”

Bryan Bremner
Trustland Group

 “This course is great for anyone wanting to build on their assertiveness in both their professional and personal life.  I have learnt some great skills that I’m looking forward to putting into practice.”

Pat Faragher
Claire House

“Very enjoyable and constructive.  I wouldn’t change anything about the day – I learnt a lot and Caroline created a very comfortable and welcoming atmosphere”

Alan Morgan

In-house online Assertiveness Skills workshops

We can also run the Assertiveness and Influencing Skills workshop in-house for small groups of up to 12 people.  Please contact us to discuss your specific requirements and so we can create a session that meets your needs.

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1-1 online Assertiveness Coaching

We can also support you with 1-1 coaching – either as stand-alone sessions or to help you as you apply the skills you have learned following on from the workshop.  Coaching sessions take around 2 hours and enable you to reflect, identify blocks and strengths and plan action working with a highly-experienced coach.  Please contact us to find out more about how we can help you.

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