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Delivering Bad News

9th December 12.00-12:30

This interactive webinar will give you the skills to feel confident when you need to deliver bad news.

Jerry Hopkins will cover a simple process to communicate assertively and sensitively, based on a few basic principles.


Learning outcomes:

  • How to prepare what you will say
  • How to manage the conversation
  • Following up from conversations

 

The templates you need for this webinar will be emailed to you in advance to the address you register with.

Engaging Leadership Coach & Director of Hopkins & Ball

Jerry Hopkins

Jerry is one of the world’s most innovative thinkers on engagement and leadership. His mission is to help the best organisations in the North West and North Wales get even better by fully engaging their employees: building on what works and connecting leaders with ideas and people to inspire further engagement.

Jerry is an ILM Qualified Coach and Facilitator and a Chartered Engineer with an MA and MEng honours degree from Cambridge University and is also a qualified accountant. His previous career in the engineering and automotive industry in Germany, France and the UK, spanned engineering design, operations management and finance.

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